Privacy Policy

Cinch + Strike Limited ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you use our website (cinch-strike.io) or contact us directly.

We are a New Zealand company and comply with the Privacy Act 2020 (NZ) and its Information Privacy Principles (IPPs).

Cinch + Strike Limited ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you use our website (cinch-strike.io) or contact us directly.

We are a New Zealand company and comply with the Privacy Act 2020 (NZ) and its Information Privacy Principles (IPPs).

The personal information we collect may include:

•  First and last name

•  Email address

•  Phone number

•  Company name

We do not intentionally request sensitive personal information through our website. If you choose to provide such information (for example, as part of a job application), we will handle it in accordance with this Privacy Policy and applicable law.

We rely on you to ensure that any personal information you provide to us is accurate and up to date.

We collect and use your personal information for the following purposes:

•  To respond to your enquiry or request for information about our services

•  If you apply for a position with us, to assess your application, communicate with you during the recruitment process, conduct reference checks (with your permission where required), and retain your application for future opportunities if you have agreed

•  Where you have opted in, to send you updates about our services — you may unsubscribe at any time

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We will not use your information for any purpose that is incompatible with why it was originally collected, unless you consent or we are required by law.

Your information is collected through forms hosted on our website (built on Wix Studio). Data submitted through these forms is stored within our website platform and associated business systems including email and project management tools. We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or modification. Some of our trusted service providers store or process personal information outside New Zealand, including in the United States and other countries. Where this occurs, we take reasonable steps to ensure your information receives comparable safeguards to those required under the Privacy Act 2020. We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. We generally retain enquiry data for up to two years. Job application data is generally retained for up to 12 months after the recruitment process has concluded, unless a longer retention period is required by law or you have agreed to us retaining your information for future opportunities.

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

•  With trusted service providers who help us operate our business, including providers of website hosting, email and productivity, CRM, project management, communications, accounting, time tracking, deployment, analytics and AI services (for example, Wix, Google Workspace, Salesforce, Asana, Slack, Xero, Clockify, Gearset and Anthropic Claude). These providers are subject to confidentiality obligations and their own privacy policies.

•  Where required by law, regulation, or court order

•  To protect the rights, property, or safety of Cinch + Strike Limited, our clients, or others

Our website uses cookies — small files stored on your device — to support website functionality. Cookies may be used for:

•  Remembering your preferences

•  Improving website performance

•  Website analytics and understanding how visitors use our site We may use third-party analytics tools such as Wix Analytics or Google Analytics. Analytics providers may collect information including your IP address, browser type, device information, and pages visited. You can disable cookies through your browser settings, though this may affect your experience on the site.

Under the Privacy Act 2020 (NZ), you have the right to:

•  Request access to the personal information we hold about you

•  Request correction of any personal information that is inaccurate or out of date

•  Ask us to delete your personal information (where we are not required by law to retain it)

To exercise any of these rights, please contact us at the details below. We will respond to your request within 20 working days, as required by the Privacy Act 2020.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Cinch + Strike Limited Tauranga, Bay of Plenty, New Zealand

Email: hello@cinch-strike.io

Phone: +64 7 552 4624

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If you are not satisfied with our response, you may make a complaint to the Office of the Privacy Commissioner. More information is available at www.privacy.org.nz.

We may update this Privacy Policy from time to time. Changes take effect when they are published on this website. We encourage you to review this policy periodically.